Statute

These Regulations define the general conditions and method of sales conducted by Science4Beauty sp. z o. o. based in Warsaw, via the online store at: sklep.science4beauty.net (hereinafter referred to as the "Online Store").

§ 1 Definitions

  1. Working days - means days of the week from Monday to Friday, excluding public holidays.

  2. Delivery - means an actual activity consisting in the delivery to the Customer by the Seller, through the Supplier, of the Goods specified in the order.

  3. Supplier - means the entity with which the Seller cooperates in the delivery of Goods via a courier company.

  4. Password - means a sequence of letters, digits or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account in the Online Store.

  5. Customer - means an entity to which, in accordance with the Regulations and legal provisions, services may be provided electronically or with which a Sales Agreement may be concluded.

  6. Consumer - means a natural person performing a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.

  7. Customer Account - means an individual panel for each Customer, launched on his behalf by the Seller, after the Customer has registered and concluded an agreement to provide the Customer Account Maintenance service.

  8. Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, which is granted legal capacity by law, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity.

  9. Regulations - means these regulations.

  10. Registration - means an actual action performed in the manner specified in the Regulations, required for the Customer to use all functionalities of the Online Store.

  11. Seller - means Science4Beauty Sp. z o. o. with its registered office in Warsaw, ul. Ząbkowska 30/6, NIP: 5213872525, e-mail: hello@science4beauty.net, which is also the owner of the Online Store.

  12. Store Website - means the websites under which the Seller runs the Online Store, operating in the sklep.science4beauty.net domain.

  13. Goods - means a product presented by the Seller via the Store Website, which may be the subject of a Sales Agreement.

  14. Durable Medium - means a material or tool enabling the Customer or the Seller to store information addressed personally to him, in a way that allows access to the information in the future for a period of time appropriate to the purposes for which this information is served, and which allows the reproduction of the stored information in an unchanged form.

  15. Sales Agreement - means a sales agreement concluded remotely, on the terms specified in the Regulations, between the Customer and the Seller.

§ 2 General provisions and use of the Online Store

  1. All rights to the Online Store, including economic copyrights, intellectual property rights to its name, its Internet domain, the Store's Website, as well as to patterns, forms, logos and photos posted on the Store's Website (except for some logos and photos presented on the Store's Website for the purpose of presenting goods (the copyrights of which belong to third parties) belong to the Seller.

  2. The Seller will make every effort to ensure that the Online Store can be used by Internet users using all popular web browsers, operating systems, types of devices and types of Internet connections.

  3. The Seller uses the mechanism of "cookies", which, when Customers use the Store's Website, are saved by the Seller's server on the hard drive of the Customer's end device. The use of "cookies" is intended to ensure the correct operation of the Store's Website on Customers' end devices. This mechanism does not destroy the Customer's end device and does not cause configuration changes in the Customer's end devices or in the software installed on these devices. Each Customer may disable the "cookies" mechanism in the web browser of their end device. The Seller indicates that disabling cookies may, however, cause difficulties or prevent the use of the Store's Website.

  4. In order to place an order in the Online Store via the Store's Website and to use the services available on the Store's Websites, the Customer must have an active e-mail account.

  5. The Customer is prohibited from providing illegal content and from using the Online Store, the Store's Website or free services provided by the Seller in a manner contrary to the law, good practices or violating the personal rights of third parties.

  6. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures that will minimize the above-mentioned threats. In particular, they should use antivirus programs and programs that protect the identity of Internet users. The Seller never asks the Customer to provide him with the Password in any form.

  7. It is not permissible to use the resources and functions of the Online Store in order to conduct activities by the Customer that would violate the interests of the Seller, i.e. advertising activities of another entrepreneur or product; activities involving posting content not related to the Seller's activities; activities involving posting false or misleading content.

§ 3 Registration

  1. In order to create a Customer Account, the Customer is obliged to register free of charge.

  2. Registration is not necessary to place an order in the Online Store.

  3. In order to Register, the Customer should complete the registration form provided by the Seller on the Store's Website and send the completed registration form electronically to the Seller by selecting the appropriate function included in the registration form. During Registration, the Customer sets an individual Password.

  4. When completing the registration form, the Customer has the opportunity to read the Regulations, accepting its content by marking the appropriate box in the form.

  5. During Registration, the Customer may voluntarily agree to receive marketing messages (e.g. offers, discount vouchers, current promotions) regarding the Online Store to the e-mail address provided by the Customer by checking the appropriate field in the registration form. In such a case, the Seller clearly informs the Customer about the principles of processing his personal data in the above-mentioned. purpose.

  6. The Customer's consent to receive marketing messages (e.g. offers, discount vouchers, current promotions) regarding the Online Store to the e-mail address provided by the Customer does not condition the possibility of concluding an agreement with the Seller for the electronic provision of the Customer Account service.

  7. Consent may be withdrawn at any time by submitting an appropriate declaration to the Seller by the Customer. The declaration may, for example, be sent to the Seller's address via e-mail.

  8. The Customer also has the option of registering via his/her user account on external websites, e.g. on social networking sites. The creation of a Customer Account takes place through a dedicated redirection from the Online Store to the website of an external service, where the user is asked to provide the username or other data identifying him and the password he has for the user account on a given external website. After authorization on the external website, the user is redirected to the Online Store, where a Customer Account is created with a link to the user's account on the external website. The username for the external website and its password are not registered and stored by the Seller. External websites, after authorization by the user, provide the Seller with the following personal data: name, surname, e-mail address.

  9. After sending the completed registration form, the Customer immediately receives confirmation of Registration by the Seller by e-mail to the e-mail address provided in the registration form. At this moment, an agreement for the electronic provision of the service of maintaining the Customer Account is concluded, and the Customer gains the ability to access the Customer Account and make changes to the data provided during Registration.

§ 4 Orders

  1. The information contained on the Store's Website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation to Customers to submit offers to conclude a Sales Agreement.

  2. The Customer may place orders in the Online Store via the Store's Website 7 days a week, 24 hours a day.

  3. The Customer placing an order via the Store's Website completes the order by selecting the Goods he is interested in and adds it to the "CART". After completing the entire order and indicating the method of delivery and payment method in the "K vd", the Customer places the order using the available order form, then selecting the "Order and pay" button on the Store's Website. Each time before placing an order, the Customer is informed about the Seller's details, the total price for the selected Goods and Delivery, as well as all additional costs that he is obliged to incur in connection with the Sales Agreement.

  4. Placing an order referred to in § 4 section 3 of the Regulations, constitutes the submission by the Customer of an offer to the Seller to conclude a Sales Agreement for the Goods that are the subject of the order.

  5. After placing the order, the Seller sends confirmation of order acceptance to the e-mail address provided by the Customer. Confirmation of order acceptance is the Seller's declaration of acceptance of the offer referred to in § 4 section 3 of the Regulations and upon receipt by the Customer, a Sales Agreement is concluded.

  6. After concluding the Sales Agreement, the Seller confirms its terms to the Customer by sending them on a Durable Medium to the Customer's e-mail address.

§ 5 Payments

  1. The prices on the Store's Website posted for a given Good are gross prices, expressed in Polish zlotys (PLN). The prices given do not include information on the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, about which the Customer will be informed when choosing the method of Delivery and placing the order.

  2. The Customer may choose the following forms of payment for the ordered Goods:
    a) bank transfer to the Seller's bank account;
    b) by payment card (Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro) or bank transfer via an external quick payment system;

  3. The entity providing online payment services is [przelewy24].

  4. The Seller refunds the payment using the same payment method used by the Customer, unless the Customer has expressly agreed to a different method of return, which does not involve any costs for him.

  5. If the Customer chooses the payment method by transfer, electronic payment or payment card, the processing time is counted from the date of crediting the Seller's bank account.

§ 6 Delivery

  1. The Seller carries out the Delivery within the territory of the Republic of Poland.

  2. The Seller is obliged to deliver the Goods that are the subject of the Sales Agreement without defects.

  3. The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.

  4. The customer is obliged to examine the delivered shipment at the time and in the manner accepted for shipments of a given type. If the shipment is found to be missing or damaged, the Customer has the right to request the Supplier's employee to prepare an appropriate report.

  5. The Seller sends a VAT invoice covering the delivered Goods via e-mail to the e-mail address provided by the Customer when placing the order. The VAT invoice is delivered via e-mail in the form of an electronic file in PDF format. In order to open the file, the Customer should have free software compatible with the PDF format.

§ 7 Warranty

  1. The Seller ensures the Delivery of Goods free from physical and legal defects.

  2. The Seller is liable to the Customer if the Goods have a physical or legal defect (warranty).

  3. If the Goods have a defect, the Customer may:
    a) submit a declaration of price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without excessive inconvenience to the Customer replaces the defective Goods with defect-free ones or removes the defect. This limitation does not apply if the Goods have already been replaced or repaired by the Seller or the Seller has not fulfilled the obligation to replace the Goods with defect-free ones or to remove the defects. The Customer may, instead of removing the defect proposed by the Seller, request replacement of the Goods with a defect-free one or instead of replacing the Goods, demand removal of the defect, unless bringing the item into compliance with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing excessive costs, the value of the Goods free from defects, the type and significance of the defect found, and the inconvenience to which the Customer would be exposed to a different method of satisfaction are taken into account.
    b) demand replacement of the defective Goods with defect-free ones or removal of the defect. The Seller is obliged to replace the defective Goods with those free from defects or remove the defect within a reasonable time without excessive inconvenience to the Customer.

  4. The Seller may refuse to satisfy the Customer's request if bringing the defective Goods into compliance with the Sales Agreement in the manner chosen by the Customer is impossible or would require excessive costs compared to the other possible method of bringing the defective Goods into compliance with the Sales Agreement. The costs of repair or replacement are borne by the Seller.

  5. In the case of a Customer who is a Consumer, the complaint costs are covered by the Seller, in particular the cost of delivering the complained Goods to the Seller and sending them back to the Customer by the Seller.

  6. The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the Goods to the Customer.

  7. The Customer may submit any complaints related to the Goods or the implementation of the Sales Agreement in any form. We prefer electronic form to the mailbox address: hello@science4beauty.net.

  8. The Seller will, within 14 days from the date of the request containing the complaint, respond to the complaint about the Goods or the complaint related to the implementation of the Sales Agreement submitted by the Customer.

  9. A Customer who is a Consumer may use out-of-court resolution of consumer disputes.

§ 8 Withdrawal from the Sales Agreement

  1. A Customer who is a Consumer who has concluded a Sales Agreement may withdraw from it without giving a reason within 14 days.

  2. The deadline for withdrawal from the Sales Agreement begins for the Sales Agreement under which the entrepreneur delivers the Goods - from the Consumer or a third party indicated by him other than the carrier taking possession of the Goods, and if the Sales Agreement covers many Goods that are delivered separately, in batches or parts - from taking possession of the last Goods, batch or part, for other contracts - from the date of their conclusion.

  3. The Consumer may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. The declaration can be submitted on the form, the template of which is Annex 1 to the Regulations. To meet the deadline, it is enough to send a declaration before its expiry to the e-mail address: hello@science4beauty.net.

  4. In the event of withdrawal from the Sales Agreement, it is considered null and void.

  5. If the Consumer submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.

  6. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Sales Agreement, return all payments made by him, including the cost of Delivery of the Goods to the Consumer. The Seller may withhold the refund of payments received from the Consumer until he receives the Goods back or until the Customer provides proof of returning the Goods, depending on which event occurs first.

  7. If the Consumer exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest usual method of Delivery offered by the Seller, the Seller is not obliged to reimburse the Consumer for any additional costs incurred.

  8. The Consumer is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the date on which he withdrew from the Sales Agreement. To meet the deadline, it is enough to return the Goods to the Seller's address before the deadline expires.

  9. The returned Goods should be delivered or sent to the Seller's address: Poleczki 19 02-822 Warszawa.

  10. In the event of withdrawal, the Customer who is a Consumer bears only the direct costs of returning the Goods.

  11. The Consumer is liable for any reduction in the value of the Goods resulting from using them in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.

  12. The right to withdraw from the Sales Agreement does not apply to the Customer who is a Consumer in relation to contracts in which the Goods are non-prefabricated items, manufactured according to the Consumer's specifications or serving to meet his individual needs.

  13. The right to withdraw from the Sales Agreement does not apply to the Customer who is a Consumer in relation to contracts in which the Goods are an item delivered in a sealed packaging, which cannot be returned after opening the packaging due to health protection or hygiene reasons, if the packaging was opened after delivery.

§ 9 Free services

  1. The Seller provides free services to Customers electronically:
    a) Newsletter;
    b) Maintaining the Customer Account;

  2. Services indicated in § 9 section 1 of the Regulations above are provided 7 days a week, 24 hours a day.

  3. The Seller reserves the right to choose and change the type, form, time and method of granting access to selected services, about which he will inform Customers in a manner appropriate to amending the Regulations.

  4. The Newsletter service can be used by any Customer who enters his or her e-mail address using the form provided by the Seller on the Online Store website. After sending the completed form, the Customer immediately receives confirmation from the Seller by e-mail to the e-mail address provided in the submitted form. At this moment, an agreement for the electronic provision of the Newsletter service is concluded.

  5. The Newsletter service consists in sending by the Seller, to the e-mail address, a message in electronic form containing information about new products or services in the Seller's offer. The newsletter is sent by the Seller to all customers who have subscribed.

  6. The Customer may unsubscribe from the Newsletter at any time by unsubscribing via the link included in each e-mail sent as part of the Newsletter service.

  7. The Customer Account Maintenance service is available after Registration in accordance with the terms described in the Regulations and consists in providing the Customer with a dedicated panel on the Store's Website, enabling the Customer to modify the data provided during Registration, as well as tracking the status of orders and the history of orders already completed.

  8. The Customer who has registered may submit a request to delete the Seller's Customer Account, however, if the Seller requests to delete the Customer Account, it may be deleted within 14 (fourteen) days of submitting the request.

  9. The Seller is entitled to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller, i.e. conducts advertising activities of another entrepreneur or product; activities involving posting content not related to the Seller's activities; activities consisting in posting false or misleading content, as well as in the event of the Customer acting to the detriment of other Customers, the Customer's violation of legal provisions or the provisions of the Regulations, and also when blocking access to the Customer Account and free services is justified for security reasons - in in particular: the Customer breaking the security of the Store's Website or other hacking activities. Blocking access to the Customer Account and free services for the above-mentioned reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services. The Seller notifies the Customer about blocking access to the Customer Account and free services electronically to the address provided by the Customer in the registration form.

§ 10 Withdrawal from the contract (other than the Sales Agreement)

  1. Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons, provided that the rights acquired by the other party before the above-mentioned termination are preserved. agreement and provisions below.

  2. The Customer who has registered terminates the contract for the provision of services electronically by sending an appropriate declaration of will to the Seller, using any means of remote communication enabling the Seller to become familiar with the Customer's declaration of will.

  3. The Seller terminates the contract for the provision of electronic services by sending the Customer an appropriate declaration of will to the e-mail address provided by the Customer during Registration.

§ 11 Final provisions

  1. The Seller is liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Customers who are Entrepreneurs, the Seller is liable only in the event of intentional damage and within the limits of actual losses suffered by the Customer who is an Entrepreneur.

  2. The content of these Regulations may be recorded by printing, saving on a medium or downloading at any time from the Store's Website.

  3. If a dispute arises under the concluded Sales Agreement, the parties will strive to resolve the matter amicably. The law applicable to resolving any disputes arising under these Regulations is Polish law.

  4. The Seller informs the Customer who is a Consumer about the possibility of using out-of-court methods of dealing with complaints and pursuing claims. The rules for access to these procedures are available at the offices or on the websites of entities authorized to resolve disputes out of court. These may be, in particular, consumer ombudsmen or Provincial Inspectorates of the Trade Inspection, the list of which is available on the website of the Office of Competition and Consumer Protection.
    At http://ec.europa.eu/consumers/odr/ a platform for the online system for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform) is available.

  5. The Seller reserves the right to change these Regulations. The change to the Regulations comes into force within 7 days from the date of publication on the Store's Website. If the Customer does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact, which results in termination of the contract in accordance with the provisions of §10 of the Regulations.

  6. Agreements with the Seller are concluded in Polish.

  7. The Regulations enter into force on December 12, 2023.

Annex No. 1 - Withdrawal form

SAMPLE WITHDRAWAL FORM

(this form should be completed and returned only if you wish to withdraw from the contract)

Addressee: Science4Beauty sp. z o. o

return address: ul. Ząbkowska 30/6, 03-735 Warsaw

contact e-mail: hello@science4beauty.net

I hereby inform you about my withdrawal from the sales contract for the following items:

  1. ……………………………………………………………………..

  2. ……………………………………………………………………..

  3. ……………………………………………………………………..

  4. ……………………………………………………………………..

– Date of conclusion of the contract (*) / acceptance (*):

– Consumer's name and surname:

– Consumer address:

– Date:

_______________________

signature

(*) Delete as appropriate.